FAQs

On the homepage of our website you will see a box which says “Enter Competition”. Click that and you will be taken to a page with further details about our featured competition.

Stage 1 is to select the number of entries you require.
Stage 2 is to complete your details on the entry form and pay the entry fee. You will need to tick the box to confirm that you accept our terms and conditions. You can read them by clicking here https://www.pokerraffles.com/competition-terms-conditions/.

When you have paid your entry fee, your name will be entered in the draw with all of the other entries.

There is also a free entry route available. To enter for free, create a free account on the website, then send your name, address, telephone number and the email address you used to create your account to us at the following address:

Poker Raffles
PO Box 3405,
South Croydon,
CR2 1QY

Entries must be submitted via first or second class post. Bulk entries are not accepted and if received will count as one single entry. If you wish to enter for free multiple times you may do so up to any limit placed on the number of entries. Each free entry must be submitted separately.

We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 14 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.

The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates if we have to for reasons outside of our control.

The competition is open to residents of the United Kingdom only who are 18 years or older.

We do not except entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of England, and Wales.

Also, you cannot enter this competition if you are a relative of any of our suppliers.

The prizes are described fully on the website. You can find out more details by clicking here https://www.pokerraffles.com/live-competitions/.

We reserve the right to offer an alternative prize of an equal or higher value if the prize is unavailable for any reason.

Poker tour seats are non transferable. If you cannot play the event please do not enter the raffle.  If you do win a poker tour seat and subsequently find that you are unable to play, we will transfer you any additional cash prize that came with the poker tour seat, but you will forfeit the poker tour seat.

We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.

We do not share your data with any third parties unless this is necessary for administering the competition.

Full details of how we use your data are included in our Privacy Policy which you can read here https://www.pokerraffles.com/privacy-policy/.

If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.

You have the right to opt-out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.

If you are the winner of the competition, you agree that the Promoter may use your name, image and town or county of residence to announce the winner of this competition. You further agree to participate in any reasonable publicity required by the Promoter.

You can enter the competition as many times as you wish up to any limit we specify. Your entries may be restricted if we reach the maximum number of entries.

Whilst this isn’t gambling, we still urge you to keep this fun and not spend more than you can afford.

Everyone who used the paid or free entry route will be entered into a draw up to the maximum number of entries. The winner will then be chosen via Google Random Number Generator from all the entries.

The maximum number of entries is stated on each competition so your chances of winning will vary from competition to competition. As an example, if entries are capped at a maximum of 300, this means that if you purchase 1 entry, your chances of winning will be no worse than 1 in 300.

You can increase your chances of winning by purchasing more entries. For example, if you purchase 10 entries in the example above, your chances of winning will be 1 in 30.

We do not offer refunds of entry fees, or if you are disqualified from the competition for any reason.

If you have any questions that have not been answered here, please email us at [email protected] and we will happily answer them for you.